Industry
AI for manufacturers and distributors
Orders and inventory live in systems that do not talk. Orders, inventory, and customer status sit in disconnected tools that only sync when someone re-keys the data.
For manufacturers and distributors, Oliver Labs LLC looks at how this work runs today, tells you the one thing worth fixing first and builds it into the tools you already use.
Where the work leaks
Re-keying orders between systems means mistakes, and every mistake is rework, a delayed shipment, or a credit. Run the model: even a low single-digit error rate across a mid-size order volume is a six-figure rework bill a year, before the stockouts that siloed data quietly causes.
The tools you probably run
Most manufacturers and distributors run on some mix of QuickBooks, NetSuite, Fishbowl, Cin7, Acumatica, Odoo, SAP Business One, and Salesforce.
You either bolt inventory onto QuickBooks or rip everything out for a costly ERP. In between, order, inventory, and customer data stay siloed.
What we would build
A connected operating layer that error-proofs order entry and gives the floor and the customer one source of truth.
What stays with a person
Pricing exceptions, credit decisions and customer escalations stay with your team. The system keeps orders and inventory in step and flags anything that does not match before it ships.
What a first call looks at
We usually start with one order's path from entry to shipment: where it gets re-keyed, who checks it, and which system your team trusts when two disagree.